Excellence in Training & Support in East Anglia

Welcome to the Tracey Hicks Training Centre in Dereham, Norfolk. We offer excellence in training and workshops in East Anglia, to inform and improve Professional Practice. We provide a safe space with time to talk through some of the complexities of your work. Get in touch to find out more and book your place.
Time for You- Time to Talk
Talking Therapy and support by Phone, Zoom or WhatsApp Video Call

Support is for Professionals, Parents and Families
email and you will receive a call back to arrange a free consultation with one of our trained support workers
Email- info@supportingfamiliesbuildingresilience.com

Professional Training Workshops in East Anglia

At Tracey Hicks Training Centre, we are proud to offer professional training workshops to individuals and businesses. Our services include Courses, workshops and supervision time to Reflet on Professional Practice, we have added Time to Talk Sessions to provide a safe and confidential space to explore workplace dilemmas and reflect on your own style of working, values and professional boundaries.

At Tracey Hicks Training Centre, we are dedicated to helping professionals reach their full potential and reach their career goals. Our small team of experienced professionals provides a wide range of training and development services, including 5 Day Courses, Professional Practice. We also offer a range of workshops to meet the needs of our clients. Our goal is to provide our clients with the best quality services and ensure that they reach their desired goals. Safe working practice, reducing vicarious trauma and burnout.

At Tracey Hicks Training Centre we are passionate about helping young people and families build resilience and improve mental health. We support professionals to improve and inform professional practice and help reduce burn out, increase confidence and develop skills to meet the changing needs in the workplace. With over 40 years of experience working with abuse, mental health and trauma, we are dedicated to helping adults and young people live free from harm and reach their true potential.
Time for You – Time to Talk
Listening skills. Neuro-linguistic Programming (NLP)
Develop strategies for self help to manage anxiety, depression and feeling overwhelmed by life- these sessions can help you improve your habits to stay on top of unhelpful thoughts and emotions. Talking can help you build your resilience and reframe some of life’s challenges
– 2024 is going a great year!


Evidence-based, holistic approach to improving resilience and mental health.

CPD accredited 5-day courses to support professional practice.

Time for You — to help
inform professional practice.

Unlock Your Potential with Tracey
Hicks Training Centre’s Expert Team

Our team of experienced trainers are dedicated to delivering the best possible learning experience and outcomes for our clients. We work with associate trainers from a range of backgrounds.

Tracey Hicks BA
Crisis Counsellor
Reiki Practitioner
Neuro-linguistic Master Practitioner (NLP)”

Tracey Hicks is the founder of the group, she has a BA in Education, is a Reiki Practitioner and Neuro-linguistic Master Practitioner (NLP). Tracey has worked with families for over 40 years, in Community Mental Health, Rape Crisis, supporting women and children who have experienced domestic abuse. Tracey has a passion for supporting adults and young people to live free from harm and to develop their resilience to reach their potential. Tracey has extensive experience in developing and delivering training for professionals, both voluntary and statutory, and is committed to safeguarding and reducing the risk of practitioner burn out. Tracey has studied nutrition and the impact this has on physical and emotional wellbeing, and is highly experienced in developing bespoke training sessions to meet the individual needs of organisations. The trainings we offer are interactive and undertaken with small groups of 6 to 16 people.

Testimonials from Tracey Hicks Training Centre Participants

Thank you for understanding my fears and making it safe for me to learn. Bev

“Lots of content covered, it made me think about how I communicate with young people”” OLA-Support Worker

Tracey always makes the training fun which helps the team engage and improve their professional practice, even when the subject content can be difficult. Theresa

I now communicate differently with my clients and have developed a deeper empathy for the challenges people are facing in todays world. Marla-crisis worker

‘ Tracey is an outstanding trainer – her prime concern is supporting learners to learn in a constructive manner. She is very creative in her delivery meeting the diverse learning needs of any group she teaches. Her knowledge and experience is the field of personal development / parent education is vast and adds substantial value to every course she delivers. In the 10 years Tracey has delivered for Sharing Parenting her evaluations from students has continually been outstanding’
– Suzanne Pearson , Psychologist & Director Sharing Parenting

I recommend you get Tracey on board to support staff to work effectively and safely with clients-her wisdom on professional boundaries has really helped my team. Cheryle – Team leader-outreach support

What a motivating and inspiring trainer-thank you Tracey
Craig-Community Volunteer

Thank you to the training team-I have gained confidence and skills

Jo Senior Support Worker and Team Leader -Personal Health Budget

The workshop was interactive and fun-Tracey was kind and patient-  Aruna -Clinical Nurse Specialist

I Just wanted to say thankyou for the building resilience supporting young people course I did with you.. it has helped me so much, you were very informative, everything was set out clearly, you advised and also leant us some really good books, you are full of interesting knowledge and you have given me the confidence to start building a new career.. Nothing was too much trouble, I would highly recommend you. Thank you so much.. kind regards Maxine -Team Leader Adult Social Care

Just wanted to thank you for the course – it has given me more confidence in my role supporting young people and being a Mum and it has inspired me to broaden my knowledge and experience around all aspects of the challenges young people face in today’s society.
I particularly enjoyed sharing the group discussions. I hope you will  consider doing an annual update day

Mum, Trustee and Admin Assistant working with young people with learning disabilities and additional needs

I found I have fallen in love with training and learning, the topics were incredible, the amount research Tracey completed made it very special to us all individually, and makes accessible for anyone who is supporting others or would like to know more about it and change their career.

This lady is the best trainer I have in the past 10 years of doing professional learning. She is very caring, kind and compassionate. I have never meet such an inspiring woman who put others need first. I would so recommend Tracey for your training. You may fall in love with her way of teaching as I did,  I always continue to learn more amazing things every time I join her sessions and courses.

Rebecca-Art Therapist and Youth Leader”

Sign up now for an inspiring and educational training workshop at Tracey Hicks Training Centre
in East Anglia!